STANDARD APPOINTMENTS

For general medical services & initial ACC consultations with Doctors, Nurse Practitioners and Nurses (includes in-person or virtual consultations)

A standard appointment (15 minutes) is limited to 1-2 health concerns.

To discuss more, please book a double appointment (30 minutes), double charges may apply.

DISCLAIMER: All fees listed on this website are subject to change without notice. While we strive to provide accurate and up-to-date information, there may be occasional discrepancies in pricing. We apologise for any inconvenience this may cause and appreciate your understanding.

COMMUNITY SERVICES CARD (CSC):

Having a CSC can help with healthcare costs. This means you could pay less on some health services and prescriptions.

• You don’t have to be on a benefit to qualify for CSC

• You can also use CSC for healthcare services for your dependent children under 18

To find out more about Community Service Cards and your eligibility, click here.

MISSED / DID NOT ATTEND (DNA) APPOINTMENTS:

We understand that unexpected circumstances may arise. If you cannot make your appointment, please attempt to get in touch with the clinic to advise us. Your missed appointment time can be utilised to care for other patients needing medical attention.

You can reach us via phone (leave a voice message for reception/on the nurse line as needed), Manage My Health or by visiting us in person.

A friendly reminder is sent after the first missed visit. Repeated missed appointments may incur additional fees